24
After-hours enquiries
Respond immediately when your staff is unavailable or handling other customers.
Always-on customer response
AI Receptionist & WhatsApp Automation
Give every enquiry a fast, helpful response. Your AI receptionist answers common questions, collects details, books appointments and hands complex conversations to your team.
24/7 first responseNatural business conversationsSafe human handover
AI ReceptionWhatsAppNew message
AI ReplyInstant answer
BookingSlot confirmed
Human TeamContext handed over
A better first response
Customers should not have to wait for business hours
Automate the repetitive front desk conversations while keeping your team available for the moments that need judgment.
QA
Repeated questions
Answer service, pricing, timing and process questions from approved information.
AP
Appointment requests
Collect the right details and confirm available slots inside the conversation.
HO
Complex conversations
Escalate sensitive, urgent or high-value cases with a concise conversation summary.
Core capabilities
A receptionist that connects to your real workflow
This is more than a chatbot. It can read availability, update records, trigger alerts and continue follow-ups across your approved tools.
01
Instant WhatsApp replies
Welcome customers and understand the reason for their enquiry.
02
Knowledge-based answers
Answer from your approved services, policies, FAQs and business information.
03
Lead and customer qualification
Collect contact details, intent and relevant requirements conversationally.
04
Appointment booking
Check availability and confirm appointments without leaving WhatsApp.
05
Follow-ups and reminders
Send timely next steps, confirmations and reminders automatically.
06
Human handover with context
Route the conversation and summary to the right staff member.
Conversation safeguards
Automation with clear boundaries
KB
Approved knowledge
Responses are grounded in the business information and rules you provide.
ES
Escalation rules
Define which subjects, customers or keywords require immediate staff attention.
LG
Conversation visibility
Your team can review activity, outcomes and handovers from one place.
Test an AI receptionist with your real customer questions
Bring your most common enquiries and we will show how the conversation can work.